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Can't book phone support call...

Posted: Tue Nov 01, 2016 6:14 pm
by gburnham
I have had absolutely no luck with the new phone support system. I have tried for over a month to book a support call and every single time I get "opps, all our agents are booked." Does anyone have suggestions for the best day/time to try to book a call? Also, is anyone else having this problem? It is frustrating enough that I may not purchase any more cakewalk products. Thanks for any feedback.

Re: Can't book phone support call...

Posted: Wed Feb 15, 2017 6:49 pm
by Ventura Sue
This does not bode well.
Am thinking of purchasing but this has given me pause.