Can't book phone support call...

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gburnham
Posts: 1
Joined: Tue Nov 01, 2016 6:04 pm

Can't book phone support call...

Post by gburnham » Tue Nov 01, 2016 6:14 pm

I have had absolutely no luck with the new phone support system. I have tried for over a month to book a support call and every single time I get "opps, all our agents are booked." Does anyone have suggestions for the best day/time to try to book a call? Also, is anyone else having this problem? It is frustrating enough that I may not purchase any more cakewalk products. Thanks for any feedback.

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Ventura Sue
Posts: 1
Joined: Wed Feb 15, 2017 6:16 pm

Re: Can't book phone support call...

Post by Ventura Sue » Wed Feb 15, 2017 6:49 pm

This does not bode well.
Am thinking of purchasing but this has given me pause.

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